Privacy is integral to what we do.

Communicating securely, whilst protecting your personal data is paramount.

This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.redrosestoastmasters.co.uk including any information you may provide through our site when you purchase a service.

Red Roses Toastmasters is the data controller responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). We also are a data processor on behalf of our respected clients and protecting this information is at the heart of what we do.

In short, we only collect information that enables you to do something such as purchase a service. We never sell this information on or use it for any other purpose than the reason you’ve provided it.

By providing us with your data, you warrant to us that you are over 16 years of age. We do not knowingly provide services to children under this age.

Contact details

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

You can also write to, or call the ICO;

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Fax: 01625 524510

We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at [email protected]

You are able to opt out of our communications at any time. Use the ‘Unsubscribe’ button which you will find at the bottom of any email we send you.

What data do we collect?

Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process certain types of personal data about you as follows:

- Identity Data may include your first name, last name, username, title.

- Contact Data may include your billing address, delivery address, email address and telephone number.

- Financial Data may include your bank account and payment card details. They are processed securely by STRIPE – https://stripe.com/gb/privacy).

- Transaction Data may include details about payments between us and other details of purchases made by you.

We may also process Aggregated Data from your personal data, but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data. (But we don’t do this).

Sensitive data

We do not collect any sensitive data including details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, genetic data, or any information about criminal convictions and offences.

How we collect your personal data

We collect data about you through a variety of different methods including:

- Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you order services or give us feedback.

Technical Data from the following parties: analytics providers such as Google based outside the UK. Contact, Financial and Transaction Data from providers of technical, payment and delivery services STRIPE based outside the UK.

How we use your personal data

We will only use your personal data when lawfully permitted. The most common uses of your personal data are:

- Where we need to perform the contract between us

- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests

- Where we need to comply with a legal or regulatory obligation

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by emailing us at [email protected]